mood
Summary
Dynamic professional with a Certificate in Project Management and extensive experience in project coordination. Currently pursuing PMP certification, with a proven ability to manage projects, enhance processes, and maintain effective stakeholder communication.
school
Education
Project Management Certification
August 2024
University of California, Irvine
GPA: 4.0
Bachelor of Arts in Communication with an emphasis in Health Communication
August 2018
Minor in Developmental Psychology
California State University, Channel Islands
National Communication Association’s, Lambda Pi Eta (ΛΠΗ) Honor Society
GPA: 3.5
work
Work Experience
EE Distribution / Entertainment Earth
August 2020 – January 2024
Sales Support Specialist – Remote
- Developed and implemented project timelines for onboarding seminar sessions through Microsoft Teams, ensuring milestones were met and resources were allocated efficiently.
- Led the New Client Seminar system by developing a central onboarding system for wholesale clients.
- Managed and coordinated the creation of technical documentation for standard operating procedures and enterprise phone queue management.
- Collaborated with cross-functional teams to streamline processes, enhance documentation quality, and maintain project momentum.
- Oversaw the scheduling and coordination of sales representatives, aligning resources with project deadlines and client needs.
Pacific Dental Services
(Thousand Oaks Dental Group)
August 2019 – March 2020
Receptionist – Thousand Oaks, CA
- Upheld HIPAA (Health Insurance Portability and Accountability Act) standards and procedures.
- Prepared patient charts using third-party software solutions (AniTa, Clinical Product Suite).
- Promoted new patients through phone, email, and face-to-face interaction.
- Convened with insurance companies to review and approve patient benefit eligibility.
Ventura Unified School District
(Anacapa Middle School)
2018 – 2019 School Year
Campus Supervisor – Ventura, CA
- Patrol, monitor, and protect campus grounds and persons to maintain order, safety, and security.
- Identify and prevent student conflicts according to established guidelines and intervene as necessary.
California State University Channel Islands
August 2015 – August 2018
Student Ambassador II – Camarillo, CA
- Promoted admissions by hosting guided tours to prospective students, families, and scheduled high school groups interested in learning more about our college offerings.
- Assisted Admissions and Recruitment with admitting students, reviewing transcripts, and inputting confidential information into the university records system (Oracle PeopleSoft).
- Effectively communicated preparatory presentations to prospective students.
Ventura County Office of Education: Hearing Conservation Center
September – December 2017 | August 2017 – May 2018
Audiologist Assistant – Camarillo, CA
- Travel to school sites to assist students with hearing assistive technology while observing and recording IEPs (The Individualized Educational Plan).
- Administrative duties (Data entry using TIMS software, filing test screening, recording results).
- Attended the 2017 ASHA (American Speech-Language-Hearing Association) convention.